How to get in touch with the team this holiday


Our offices and sites will close down on the 22nd December and reopen on the 6th January, however we know you may still want to get in touch with our team this festive season.

Whether you are still looking to find your dream home, need to speak to our customer services team or our resident liaison team, we are here to support you over the holidays.  

If you would like to find a new home, our sales offices will be opening on the following dates*: 

  • Wednesday 23rd December 2020:  Sales offices open
  • Thursday 24th December 2020:  Sales offices open for year-end completions only 
  • Friday 25th December 2020:  Sales offices closed 
  • Saturday 26th December 2020: Sales offices closed 
  • Sunday 27th December 2020: Sales offices closed 
  • Monday 28th December 2020: Sales offices closed 
  • Tuesday 29th December 2020:  Sales offices open 
  • Wednesday 30th December 2020:  Sales offices open 
  • Thursday 31 December 2020: Sales offices closed 
  • Friday 01 January 2021: Sales offices closed 
  • Saturday 02 January 2021:  Open as usual from this date onwards 

*Please check with your chosen development in the first instance 

If you have any customer service enquiries and would like to get in touch with the team, they will be contactable on the normal number, 0808 178 6500, on the following days: 

  • Wednesday 23rd December 2020
  • Monday 4th January 2021
  • Tuesday 5th January 2021

If you are a resident living near any of our lives sites and have any concerns, our free phone 0800 032 6760 and [email protected] will both be monitored over the holidays by our dedicated Resident Liaison team.  

We hope you have a pleasant holiday season and a healthy and happy 2021! 

Back to news



      HBF 2023
      Housebuilder awards winner 2023
      what house awards 2023
      Evening Standard New Home Awards 2023 winner
      CIBSE 2020
      NHBC Awards 2020