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Covid-19 Safe Working Measures

We’re delighted that our customer service teams are now up and running again.

The safety and well-being of our customers, colleagues and supply chain are paramount and we have introduced stringent guidelines to ensure that we can address any faults in your home safely.

Our operatives will use hand sanitiser upon arrival and exit, and will wipe down any surfaces they touch

A 2 metre distance within your home will be maintained where possible at all times

 

We ask that our customers stay in a separate room while the work is taking place

 


The changes to how we operate are for both your safety and that of our staff, and we appreciate your understanding and patience during this time.


Customer Service booking process

Call our team and explain what you need help with

Confirm no-one in your household is displaying symptoms of Covid-19, self-isolating or shielding

We’ll make an appointment at a time that is convenient for you

Speak to our Customer Service team today